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📌 Introduction
If a use of your music does not appear in the Royalty section, check these aspects before contacting Soundreef Support:
✔ 🕒 When did the use occur?
Royalties are not credited immediately after a use, but follow a reporting process with different timelines depending on the rights class.
Example: If your track was used on a streaming platform in the first quarter of the year, the reporting will occur 6 months after the end of the usage quarter (therefore from the pay day of October 30th). Usages occurring outside Europe are collected through reciprocal agreements, reporting timings may depend on the local collecting society.
✔🎵 Was the track correctly registered?
Ensure your track is active and complete with metadata, including ISRC - which facilitate Online tracking.
✔ 🎸🌐 Specific rights class 📡💿: what type of use is it?
Live & DJ Set → Remember that events with daily licenses are reported quarterly, while those with periodic subscription licenses are reported at most semi-annually. Usages occurring outside Italy are collected through reciprocal agreements, reporting timings may depend on the local collecting society.
Online → Royalties are reported starting from 6 months after the end of the usage quarter. Usages occurring outside Europe are collected through reciprocal agreements, reporting timings may depend on the local collecting society.
Radio/TV → Royalties are published in the account between the July pay day and the October pay day of the year following the use. Usages occurring outside Italy are collected through reciprocal agreements, reporting timings may depend on the local collecting society.
Mechanical → If your product was distributed by a Major, reporting occurs semi-annually, while if it was distributed by an independent producer, reporting occurs quarterly. Usages occurring outside Italy are collected through reciprocal agreements, reporting timings may depend on the local collecting society.
📌 Note: If you have checked all these aspects and wish to further investigate a specific use, you can contact Soundreef Support via Messenger on the site or in account, providing details about the use and your Soundreef ID.
❓ FAQ
🔹 My track was used on Spotify a few months ago, why don't I see the royalties yet?
Online royalties are reported starting from 6 months after the end of the quarter in which the use occurred. It's normal not to see them immediately.
🔹 If I registered the track late, are the royalties lost?
No, but it's important that the track is active and complete as soon as possible, preferably before its publication/distribution. Registering as soon as possible, with all metadata, facilitates usage tracking.
🔹 How do I understand which rights class it is?
Think about where the track was used: Live, DJ Set, TV, radio, streaming platforms, or physical media. Each class has different timelines.
🔹 Can I report an unreported use?
Yes. If you have checked all the points in the article and have precise details about the use, contact support and provide your Soundreef ID.
✅ Conclusion
📌 Royalties are credited, depending on the rights class, with different reporting timelines.
📌 Ensure your tracks are complete, signed, and with updated metadata in account.
📌 Do you have a use to verify? Contact Support only after verifying all the indicated steps.
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