📌 Introduction
It is important to keep your personal data up to date to ensure proper management of rights and communications.
Some personal information can be modified directly from your account, while for others you need to contact Soundreef Support (via Messenger on the website or in your account).
✏️ Data you can modify independently
You can directly update the following data from your account (in the Profile section):
residential address
phone number
account password
payment method
🧾 Changing the tax regime
To update your tax regime (standard/flat-rate), contact Soundreef Support (via Messenger on the website or in your account).
🛠️ Data modifiable with support assistance
Some changes require the intervention of the Soundreef team.
1. Change of name, date/place of birth, Tax Code/VAT number
Contact us via Messenger on the website or in your account.
If possible, attach an identification document (ID card/health card) to verify your data.
2. Change of legal representative or company name (for publishers)
Contact us via Messenger on the website or in your account.
If possible, attach an updated official document (e.g., company registration report) that certifies the change of Legal Representative and/or Company Name.
3. Access email
Write to us via Messenger on the website or in your account.
Provide your personal data, your contacts, and the titles of at least two Tracks registered with Soundreef - to verify your identity; and specify the new email address you wish to use.
❓ FAQ
🔹 Can I change my email on my own?
No, for security reasons, Support must do it.
🔹 Where do I change my residential address?
From your Profile, in the Personal Information section.
🔹 How do I change my company's registered office (publisher)?
From your Profile, in the Personal Information section.
🔹 Can I update my tax regime independently?
No, Support must do it.
🔹 What is needed to change the company name?
An updated official document to attach to the support request.
📌 Conclusion
You can manage various personal data independently directly from your account. For more sensitive changes, such as email or your company's legal data, you need to contact Soundreef Support. If you have any doubts, we are here to help you.