How can I get clarification about my online reports? Follow
If you've got questions about reporting and payments, write to us using the help widget or the contact form. In the meantime, here's some useful information:
a. The management of your rights by Soundreef begin with the activation date of your songs, which you can check at any time by selecting the title of your track> Documents; here you'll find the signature date of the List of Works;
b. Online plays are reported and paid to rights-holders in a transparent and analytical way six months after the end of the reference quarter, so these are the dates you should consider when checking your online statistics;
c. Don’t forget - if you haven't done it yet- to enter the ISRC codes of your songs, as they're key elements for online monitoring; especially for Youtube royalties, make sure that you've enabled the content ID for your songs;
d. The reporting and payment times for the uses on YouTube aren't the same as for all other DSP; for YouTube, reporting is monthly and payment is made at the end of the reference quarter, while the reporting and payment times for the other DSP are those indicated in point b above.
Finally, you should remember, and you may already know this, that royalties go hand in hand with the use of your songs.